🎫 Tickets - roles & categories

Fine-tune each ticket type: dedicated staff and dedicated category.

Several staff roles per type - e.g. Support → Staff, Partnership → CM, Verification → Admin. They see the ticket, manage it AND are pinged when it opens.
One channel category per type - tickets sort themselves automatically.
Custom questions - asked in a form when the ticket opens; answers are posted inside the ticket.

💡 This all lives in the panel editor: dashboard → Tickets → your panel → “Ticket types”.